If you have ordered from our online shop, you are welcome to return the item by following the process mentioned below
Return Initiate: Within 10 days of order delivery
Return Timeline: Pickup initiated within 24 hours of request,
Pickup Timelines: Within 3 days of return initiation, Maximum 3 attempts will be made for pickup
Exchanges: We offer Free Size Exchange for all our orders, simply talk to us on 9116984473, email us at firstname.lastname@example.org for your order exchange,
Refund: The refund can be taken in Bank account or Store Credits according to your choice.
How to return an item?
- Kindly make sure the item to be returned is unused, unwashed and has all the original tags as provided with the original packaging
- Once you place a request for refund/ exchange, we generate a return pickup number for you. The pickup for the product is done within 3 days of the return. Please note we can arrange the pickup only 3 times within a time span of 15 days, in case the pickup is not done due to the customer unavailability, we are not liable to accept the return after that.
- The pickup boy from one of our logistics partner will come to pickup the product,
- Package the product in the same package, and paste the return slip containing all the order details. (The delivery package contains a return slip).
- In case the package in which the product was sent is not re-usable, we request you to use a secure polybag or box for the packaging.
- Please make sure that you take a confirmation slip of the pickup from the pickup boy,
- Once the package reaches us it will go through a quality check and the return will be accepted. Once the return is accepted, the refund is initiated and completed within 24-48hrs.
In case you have not received any return slip in your package kindly mail us at email@example.com, we will provide you with the same. The replacement or exchange is complimentary only 1 time for your order.